Frequently Asked Questions

FAQ's about the products

  • Q: Why are Valentus products supplied in POWDER form?
  • A: Powder form is recognised as the safest and most durable product method for manufacturing, shipping, stocking, and consumption. Other product forms such as pills, liquids, solids and herb roots have higher risk of breakage and contamination with consequent higher risks for health and safety. Powder is also the most cost-effective for a high quality blended herbal product with a mix of several ingredients to be made available in a single package at an affordable price.
  • Q: Why do people prefer Valentus over PHARMACY stocked products?
  • A: Customers say a key reason is their preference to have just one sachet which contains several herbal ingredients instead of having to spend a lot more on several boxes of single products.

  • Q: Why are blended ingredient mixers NOT being sold in Pharmacies?
  • A: There is more profit to be made in selling 6 boxes of single ingredients for $60. This is despite new clinical studies proving that both pharmaceutical drugs and herbal remedies are more effective when applied in combination mixers. Clinical studies on combination therapy are publicly available.
  • Q: How safe is Valentus packaging?
  • A: The packaging uses the latest high grade flexible airtight sachets which have been pressure and strength tested to withstand the toughest shipping, warehousing and stocking environments. This ensures NO risks of bacterial puncture, NO risks of shipping damage, NO risks of drop damage, NO risks of shelf-life deterioration, and NO risks of malicious or accidental foreign body penetration.

  • Q: Do nutritionists and dieticians recommend Valentus?
  • A: Yes click on OR
  • Q: How much CREAM is in Valentus products?
  • A: There is NO cream in Valentus products. Just 2 spoons of cream would add 104 calories and reduce the absorbtion of nutrition.
  • Q: How do buyers choose the right products for themselves, family and friends?
  • A: Valentus product range offers a choice of 4 different mixed herbal drinks to suit the different needs of people of all ages and abilities. All 4 products are specially blended mixes of several herbs, minerals and vitamins. The website shows each of the 4 drink ingredients and wellbeing benefits. There are 3 natural fruit based cold drinks Immune, Energy and Trim, plus one coffee based drink SlimRoast.
  • Q: How many sachets are in each box of healthy herbal beverages?
  • A: There are 24 sachets – a one-month supply based on one a day with a break on the 7th day.

How To Order

  • Q: What discounts are available?
  • A: The more people buy the higher the discount. Buying 3 boxes gives 25% discount, 6 boxes gives 35% discount and 16 boxes gives 45% discount. 16 boxes are only available to Independent Representatives and to existing customers who are re-ordering. The 45% discount deal creates a higher commission on re-seller sales and pays back the cost of supplying small samples.

  • Q: How do first time buyers order?
  • A: There is a simple online order process which takes just a couple of minutes to type address and billing information. Please visit the order page to see the simple steps.
  • Q: How long does it take to receive an order?
  • A: Orders arrive within 10 - 14 days of ordering.
  • Q: What is the difference between a Preferred Customer and an Independent Representative?
  • A: Anyone can order as a preferred customer and enjoy 25% to 45% discount prices for multiple box orders. For an extra $20, buyers can sign on as an Independent Representative “IR”, securing commissions from resellers. We also offer IR’s a personalised website, online training and marketing support materials.
  • Q: How do customers reorder?
  • A: Reordering is very simple. The first order generates an email from Valentus containing a personal online link to order product. New buyers are automatically linked to their introducers / enrollers through their free personalised website, so any order is linked to the introducer / enroller. If buyers forget their user id and password, they just email for a reminder.
  • Q: Is Valentus website https protected and secure?
  • A: The Valentus website ORDER page automatically turns on a secure https feature ensuring complete protection of buyer details while making your transaction. A green padlock automatically appears next to the buyer website name in the search bar.
  • Q: What is the 30 day money-back guarantee?
  • A. We take great pride in the quality of our products and returns. However any customer can change their mind for any reason. To return unused products simply return any unused, unopened and re-saleable condition boxes to arrive back within 90 days from the date of your first order, or within 30 days of subsequent orders. Valentus will gladly give you a full refund, pro-rata, on the amount of returned, unopened resaleable boxes you send back. Simply email Valentus at to let us know in advance. Postage and packing is non-refundable. Please refer to Valentus terms and conditions.

Health and Safety

  • Q: How SAFE are Valentus Prevail and SlimRoast herbal wellbeing product ingredients?
  • A: Valentus ingredients, manufacturing processes and packaging are made exclusively in the USA. This ensures direct quality control with NO third party sub-contracted foreign manufacturers. All products and packaging is independently CE Quality Mark approved to meet international trading standards. All Valentus product ingredients are shown clearly on each box. These show there are NO chemicals, NO artificial additives, NO genetically modified substances, NO artificial sweeteners, NO fats, NO cholesterol, NO preservatives, NO gluten and NO animal derivatives. Each product ingredient has been independently tested for quality and safety and the ingredients have been recognised as safe through use by complementary wellness practitioners. Separate ingredients (not in mixers) have been independently clinically tested by medical regulatory bodies. Independent clinical reports on ingredient benefits are published widely and publicly available or on request. Valentus makes no medical claims regarding health outcomes. The customers speak for themselves.
  • Q: Have there been any Regulatory Body issues or reported irregularities for Valentus products or packaging?
  • A: The international food and drink regulatory bodies, including USA Federal Drugs Administration, EU Food Safety Authority and and UK Food Standards Agency, have reported NO irregularities, NO non-conformities, NO inconsistencies and NO risks with Valentus packaging and product ingredients. Valentus makes NO medical claims.
  • Q: Are there any recommendations on amounts drunk?
  • A: There is VERY low MILLIGRAM caffeine content in 3 drinks and NO caffeine in Immune. Valentus uses high grade roasted Arabica coffee beans (1.5% caffeine content) and avoids the low grade Robusta beans (2.7% caffeine content) used in supermarket instant coffee. “The finest coffee bean is undoubtedly sourced from the Arabica species” quote by Peter Baskerville renowned global coffee expert.

  • Q: How many calories in Valentus products?
  • A. Trim and Energy are only 30 calories in each serving, Immune and SlimRoast have just 20 calories in each serving. This compares with over 200 calories for a typical supermarket coffee or fruit drink.
  • Q: Do Valentus products change metabolic rates and create stress on blood pressure and the heart?
  • A: No, Valentus ingredients combine to tackle health issues such as weight management in different ways. For example cllinical trials on SlimRoast ingredients have shown a number of different health benefits: Garcinia Cambogia suppresses appetite which encourages the body to burn excess fat, in turn decreasing blood pressure on the heart. L Carnitine speeds up fat oxygenation in a biological process called “thermogenesis” enabling body fat to be converted naturally into energy; this avoids the problem of losing energy and feeling tired on a traditional diet. Clinical trials on L Carnitine also show patients with chronic congestive heart failure have reduced myocardial damage in early stages of cardiomyopathy. Clinical reports on Chromium show improved sensitivity to insulin and reduced appetite cravings with cases of diabetes reversal. Examples below on L Carnitine clinical studies.

  • Q: Do the products promote alkalinity?
  • A: Yes as shown in the chart below

  • Q: What ages are appropriate for the Valentus beverages?
  • A: There are many customers that freely give their children Immune and also use the Energy drinks in place of sports drinks if their children are active. Each sachet is based on a 68kg adult so you can work out the proportion according to the weight and feel free to discuss with a doctor or pharmacist as well, especially if you are thinking of starting a young person on Trim or Slim Roast.
  • Q: Why do Valentus recommend a one day break per week?
  • A: Just one day off allows the body to “re-boot” which for some people helps ongoing fast absorption of healthy herbals. Others are happy with one or more a day.
  • Q: Do I need to change my diet?
  • A: No although you should carefully review if your diet is balanced and healthy. Keeping a daily log of your weight is a good idea too as many customers report improvements within just a few weeks as they can choose the most relevant drink in the range. Drinking 2 litres of water every day helps.

  • Q: Do I need to exercise or change my fitness routine?
  • A: No as Valentus beverages are designed to work with or without any exercise routines. However, results will be quicker with the addition of regular exercise such as walking which also improves muscle tone and cardiovascular health. The website provides separate advice on diet from qualified nutritionists and dieticians.


  • Q: What is a Pyramid Scheme?
  • 1. A business in which sellers are given higher rewards for recruiting resellers than selling products or services
    2. A business in which people make more money selling associated products services rather than its advertised core products or services
    3. A business which oversells unrealistic financial returns to resellers
    4. A business which fails to offer detailed product features and benefits on its website and advertising
    5. A business which fails to offer and deliver effective training on its products and its market to resellers
    6. A business which fails to conform to national advertising standards regulations
    7. A business which encourages resellers to stock inventory which cannot be sold
    8. A business with a compensation scheme which unfairly distributes profits
    9. A business which obliges resellers to make a large upfront payment to sign up